A Letter to Our Customers Regarding COVID-19. Learn more >

Have a question, comment or concern?

Drop us a line using the form provided and we'll get back to you as soon as possible.

You can also reach us by calling 1-800-435-6789, or via our mailing address:
P.O. Box 280
Bothell, WA 98041

We always love to hear from you!

But here are a few answers to common questions we receive from customers:

  • How long does it take to ship my order?We ship out most orders the same day they are received, but some may take up to a 1 business day to ship.
  • Is it safe to shop on your website? Is my information secure?Absolutely. We utilize industry standard TLS encryption throughout our site to protect your ENTIRE visit. We also comply with PCIS standards for limited payment information storage and, should you decide to create an account, your password is stored as a salted, one-way, BCRYPT hash.
  • What's the difference between Retail Stix and Classic Stix?The big differences between the two are that Retail Stix come in attractive packaging you could put right on your serving counter and are opaque while Classic Stix come in a brown shipping box and, for colored variants, are made of a translucent plastic.
What's on your mind?