StixToGo specializes in the design, manufacture and distribution of single use products/accessories for convenience stores, coffee shops, restaurant/hospitality chains, food and beverage distributors and advertising specialties companies. Our unique, reusable sticks plug a standard coffee lid to eliminate splashing and spilling in more than 30,000 stores worldwide.
StixToGo's solutions are cost effective and environmentally sound. An operator can use the least expensive domed lids and let customers request a StixToGo product instead of putting an expensive resealable lids on every cup, with huge savings in packaging over time. The StixToGo products are completely reusable and operators can encourage customers to re-use them. They are dishwasher and washing machine safe!.
We work closely with our customers to deliver a product that improves their own customers' experience. We are dedicated to providing our customers with the highest quality products and best customer service so that they can satisfy their customers, promote their brand, increase return business and enjoy a distinct competitive advantage in the marketplace.
In 2007 StixToGo began offering Breast Cancer Awareness stix for operators who are passionate about Breast Cancer awareness and finding a cure. In 2012 we added the blue puzzle stix in support of Autism Speaks. Both stix sold out quickly and we have been able to donate the proceeds to support these causes.
Because of the positive feedback from you, we have decided to offer an array of causes that our customers have continually asked about. $10 from every box will be donated to these important challenges. If you have non-profit organizations working locally who should benefit from these sales, please feel free to nominate them instead by contacting us. We will publish annually the benefactors from your purchases. Thank you for helping make this effort a reality!
Depending upon the products you purchase, shipping will take place at either StixToGo's west coast warehouse or Royal Paper Products' warehouse on the east coast. All classic Stix products internet orders placed Monday through Friday before 3pm PST will be processed and shipped the same day from our west coast warehouse. All retail solid color stix internet orders placed Monday through Thursday before 12pm EST will be processed and confirmed the same day.
StixToGo has remarkably low return rates. However, we recognize that there may be circumstances when a customer feels the need to return a product. If this were to occur please contact us at firstname.lastname@example.org or 1-800-435-6789. You will be provided with a Return Merchandise Authorization (RMA) Code and a FedEx or UPS shipping return label. All merchandise must be shipped back in its original packaging and the packaging must not be defaced in any way. All returns must be made within 30 days of receipt. Shipping fees are non-refundable.
StixToGo Inc. processes credit card payments for the purchase of goods as outlined by the Payment Card Industry Data Security Standard set forth by the Payment Card Industry Security Standards Council. All personal data is required to be kept under strict protection and is encrypted within electronic data storage or internet transmission. Customer information, payment or otherwise, will not be sold or shared with third parties.